Climbing
NEWS - HOT FLASHES
Trango MaxCam Recall Notice

RECALL NOTICE

RECALL NOTICE

#1 MaxCam

Batch Numbers: 0605, 0705

27 March 2006

After receiving a defective unit from a climber in the field, in-house inspection and testing has revealed that a small number of our # 1 MaxCams have head axle rivets that do not meet the minimum specified diameter, possibly resulting in failure of the cam assembly. This flaw affects only the red #1 MaxCam with Batch Numbers 0605 and 0705 that were sold in 2005 and 2006. All other cams are unaffected and you can continue to use them with confidence.

Please discontinue the use of #1 MaxCams from Batch Numbers 0605 and 0705 from use immediately and return them according to the instructions below. We highly recommend that you use UPS or FedEx so that you have a tracking number.

Via UPS/FedEx or other package service

Via US Mail (USPS)

TMI/Trango

Freeport Center F-11

Clearfield, UT 84016

TMI/Trango

PO Box 160470

Clearfield, UT 84016

 

We will inspect and repair or replace your MaxCams within three business days and return them to you. Mark each cam with a return address, a phone number and an email where we can reach you if we have questions.

We are truly sorry for any inconvenience. Please call us at 800/860-3653 or visit our website at www.trango.com if you have any further questions.

Read the FAQ about the #1 Max Cam Recall here.

Climb Safe,

Malcolm Daly, Director

mdaly@trango.com

 



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