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Trango MaxCam Recall Notice
RECALL NOTICE
#1 MaxCam
Batch Numbers: 0605, 0705
27 March 2006
After
receiving a defective unit from a climber in the field, in-house inspection and
testing has revealed that a small number of our # 1 MaxCams have head axle
rivets that do not meet the minimum specified diameter, possibly resulting in
failure of the cam assembly. This flaw affects only the red #1 MaxCam with Batch Numbers 0605 and 0705 that were sold in 2005 and 2006. All
other cams are unaffected and you can continue to use them with confidence.
Please
discontinue the use of #1 MaxCams from Batch Numbers 0605 and 0705 from use immediately and return them according to the instructions
below. We highly recommend that you use UPS or FedEx so that you have a
tracking number.
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Via UPS/FedEx or other package service
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Via US Mail (USPS) |
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TMI/Trango
Freeport
Center F-11 Clearfield,
UT 84016 |
TMI/Trango
PO Box
160470 Clearfield,
UT 84016 |
We will inspect and repair or replace
your MaxCams within three business days and return them to you. Mark each cam
with a return address, a phone number and an email where we can reach you if we
have questions.
We are truly
sorry for any inconvenience. Please call us at 800/860-3653 or visit our
website at www.trango.com if you have any further questions.
Read the FAQ about
the #1 Max Cam Recall here.
Climb Safe,
Malcolm Daly, Director
mdaly@trango.com
