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This document follows on from the DMM Product Safety Warning issued on Friday 11th Sept 2015. The Product Safety Warning can be read at the following link:
In a small percentage of carabiners the interaction between the internal coil spring (which gives the gate its closing action) and the gate pusher (the component that holds the spring against the carabiner body) may cause the gate pusher to displace, potentially preventing the gate from closing or the mechanism from locking completely.
DMM are issuing a product recall, subject to user inspection. This document details the products that are affected by the recall and contains instructions to identify whether or not an affected product should be returned to DMM.
This recall encompasses all of the products in the table below. All models, all colours and all gate types are potentially affected by the dysfunction:
With the following serial numbers (these run sequentially): 2014 Production – 14138xxxxX to 14365xxxxX 2015 Production – 15001xxxxX to 15254xxxxX
The serial number can be found on the spine of the carabiner.
If your carabiners meet the above criteria please carry out the user inspection as detailed below.
Gate Pusher User InspectionPlease use the following information to identify the type of gate pusher that is installed in your carabiner and subsequently whether or not your carabiner is affected by this recall.
Our priorities right now are to raise awareness of this issue and to finalize our logistics and returns processes so that we can provide an efficient turn around for all of our customers worldwide.
We will release the next statement, containing details of the recall returns procedure in the next 48 hours.