12/12/12 - For the safety of all of their customers Wild Country are issuing an immediate voluntary recall of certain batches of the Wild Country Helium carabiner delivered after July 15th 2012 and Helium quickdraws made from these carabiner.
If you own a Wild Country Helium carabiner or Helium quickdraw that was purchased after the 15th July 2012 please read this notice carefully and follow the link to the Wild Country website where you will be able to identify whether your product is from one of the affected batches. As shown in the photo the Helium carabiner in question may have been purchased as single biners in Red Silver Blue Purple or Gold; as quickdraws in 10, 15 and 20cm lengths; as a 5 pack of red biners; as a 5 pack of colored biners or as a 5 pack of 10cm quickdraws. Jason Myers, Wild Country Sales Director, explains:
"Recently, our testing procedures uncovered a problem in a very small percentage of Helium carabiner relating to the possibility that under load the carabiner gate may not hook up as effectively as it should. Obviously this is not acceptable and we have taken the decision to recall all the batches that may be affected. So if you have Helium carabiner bought after 15th July 2012 stop using them immediately and follow the link below to our website for instructions on how to identify and return faulty carabiner.
We apologize to any customers affected and assure everyone that any affected carabiner returned will be replaced ASAP with carabiner manufactured under revised procedures."
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